Preview terms. The operator’s legal details will be provided for live use.
Accounts and workspaces
If you open a workspace for a business, you must have authority to act for it. Keep your sign-in details and API keys secure, restrict access to authorized team members, and revoke credentials when they are exposed or no longer needed.
Messaging and acceptable use
Use the service only with sender identities you are authorized to use. Obtain any permission required to contact recipients, honor opt-outs, and follow applicable laws and channel rules. Spam, fraud, impersonation, harassment, and attempts to bypass platform or provider controls are prohibited. We may restrict sending or suspend access to address misuse.
Pricing and wallet
Live sending uses prepaid workspace credit. Applicable rates and charges depend on the channel and route. Public pricing estimates are illustrative. Check the workspace quote and your wallet balance before sending or launching a campaign. When the available balance is insufficient, live sending is blocked or paused.
Delivery and availability
Delivery depends on carrier, provider, and recipient availability, and on sender and template approval where required. Check delivery events for the status of individual messages. A provider’s acceptance of a message is distinct from delivery to its recipient.
Contact and privacy
See the privacy notice for information about data handling, privacy contacts, and account data requests.