SMS
Use SMS for reminders, pickup alerts, and other messages that need to reach a phone number. SavaraFlow quotes the destination and segment count before a live send.
Explore SMS← Platform
Workspace capability
Send one message to every opted-in contact, on budget.
Create a broadcast for a single channel, review the estimated cost, and set a spending cap. SavaraFlow checks the cap and wallet again before every message goes out.
Campaigns
What you get with Campaigns
Campaigns send a single message to a saved audience, with a spending cap you set. SavaraFlow checks the cap, the wallet and each contact’s consent again as every message is dispatched.
Spending cap
Set the most a campaign may spend. The workspace-wide cap also applies.
Pauses, never overspends
When the next message would exceed the cap or balance, the campaign pauses and the owner is alerted.
Fixed audience
The audience is saved when you launch, so contacts added later don’t receive it by surprise.
Consent checked at send
Contacts who withdrew consent, or whose number was suppressed, are skipped.
WhatsApp templates
Use an approved template to reach customers outside the 24-hour window.
Rate protection
A rolling one-minute spend limit can pause activity and alert the owner if spending spikes.
Try it
Every send passes the same checks
Campaign messages go through the same consent, wallet and routing checks as any other send.
Send to a contact · fallback onOrder #1842 is ready
route: WhatsApp → SMS → EmailWhatsAppAttempt 1
FailedMoves to the next channel Amina agreed to
SMSAttempt 2 · 1 segment
DeliveredNot needed
EmailKept in reserve
Skipped A webhook on every status change Skips channels without consent
Campaigns setup
How it works
Choose the audience
Start from contacts who have agreed to the channel you plan to use. The recipient list is saved as a snapshot when the campaign launches.
Write the message
Pick one channel. Use an approved template for WhatsApp, or write the SMS or email body and check its length.
Set a spending cap
Review the estimate before launch and set the most the campaign may spend. The workspace cap also applies.
Launch and watch
Messages queue through the normal dispatch checks. If the cap or balance would be exceeded, the campaign pauses and the owner is alerted.
Specifications
Limits and details
The exact rules your messages follow, so there are no surprises in production.
- Channels
- One per campaign: SMS, WhatsApp or Email
- Audience
- Opted-in contacts, saved as a snapshot at launch
- Budget
- Campaign cap plus workspace cap
- Checks
- Consent, suppression, cap and balance at every dispatch
- When limits hit
- Campaign pauses and the owner gets an in-app alert
- Billing
- Each message charged at the rate in force when it’s dispatched
Use cases
Where teams use Campaigns
Questions about Campaigns
Can a campaign overspend?
No. Each message is checked against the campaign cap and the available balance at dispatch. When the next send would exceed either, the campaign pauses.
Who receives it?
Only contacts in the launch snapshot who still have consent for the channel when their message is dispatched. Suppressed destinations are skipped.
What happens when a campaign pauses?
Messages already sent stay sent. Top up or raise the cap, then resume to continue with the remaining contacts.
Can I send to people who haven’t opted in?
No. Campaigns only send to contacts with recorded consent for the chosen channel.
How is a campaign different from CSV bulk?
CSV bulk sends to a one-off list of up to 250. Campaigns send to saved contacts, with consent and a spending cap enforced at every message.
Explore related tools
Connect your Meta business number, send approved templates, and manage customer replies in SavaraFlow’s team inbox.
Explore WhatsAppUse SavaraMail to send receipts, account notices, and other transactional emails. Set a recognizable From name and address for your business.
Explore EmailCheck the cost before you send.
Estimate your usage, then use the live quote for your workspace and destination.